Find Answers to Your Common Questions
A sub-acquiring gateway, like Projecthitech, operates under larger acquiring banks and primary payment processors. We provide payment processing services to merchants by managing risk and compliance, leveraging our relationships with major acquirers to ensure secure and efficient transactions.
We accept a wide range of businesses, including low, medium, and high-risk sectors. However, we review each application individually to ensure we can provide the best possible service tailored to your needs.
A rolling reserve is a portion of your transaction volume held back by us to cover potential chargebacks and refunds. It is gradually released back to you over time as your account demonstrates a reliable transaction history.
No credit check is required; however, terms and conditions apply. We assess risk through other methods to ensure a smooth onboarding process.
While having a website is not mandatory, you need to have a clear method of selling your products or services. Your business model should be easily understood and accessible to potential customers.
Onboarding typically takes between a few days to a couple of weeks, depending on the complexity of your setup and the completeness of your documentation. We strive to make the process as smooth and quick as possible.
Once approved, our dedicated team will guide you through the integration process. We provide comprehensive support to help you implement and use our API effectively.
Payouts are usually processed within 2-3 business days. The exact timing may vary based on your chosen payout method and bank processing times.
We support transactions from most countries. However, acceptance can depend on regional regulations and specific country restrictions. Our team will confirm your country’s eligibility during the onboarding process.
Yes, you can receive payouts in cryptocurrency or through any bank of your choice. We offer flexible payout options to meet your needs.
No, you do not need to have separate accounts with major gateways. We handle all necessary integrations and processes for you.
We partner with leading acquirers such as Stripe, QuickBooks, PaymentCloud, Braintree, among others, to ensure robust and reliable payment processing for our merchants.
We utilize advanced fraud detection systems to safeguard your transactions. Our technology helps prevent fraudulent activities and manage chargebacks effectively.
Yes, our APIs and SDKs are designed to integrate seamlessly with a variety of existing systems and platforms. Our support team is available to assist with any customization needs.
There are no hidden costs. We provide transparent pricing and will inform you of any setup fees upfront during the onboarding process.
You can track your transactions through our comprehensive dashboard, which provides real-time reporting and analytics. Access detailed information about your transactions and manage your account efficiently.
You can accept a wide range of payment types, including credit and debit cards, digital wallets, and bank transfers. We offer flexible options to cater to your customers' preferences.
Our dedicated support team is available to assist with any technical issues you may encounter. We provide prompt and effective solutions to ensure your payment processing runs smoothly.
Yes, you can customize the payment experience using our tools and APIs. Tailor the look and feel of the payment pages to align with your brand and enhance the customer experience.
If you encounter a chargeback, our fraud detection and risk management systems will help mitigate the impact. We provide support and resources to handle chargebacks efficiently and minimize any potential losses.